Ciocca Chrysler Dodge Jeep RAM of Flemington

H. Poyraz★★★★★7 months ago

I bought a Jeep from them in December 2025. Even though I explained that I would be using the car for work and should have a tax reduction, they convinced me otherwise and made me sign the contract. Later, realizing the tax reduction was necessary, they tried to get me to sign a new contract, including the tax in the car price without applying the reduction. They pressured me with absurdities, saying I had to return the car if I didn't sign, claiming there were no changes to the contract. I understood their mathematical trick and refused to sign. Eventually, they applied the tax reduction and made a new contract. Of course, this took time, and the temporary license plate they gave me expired. When I requested a new temporary license plate, they offered a ridiculous solution: "If the police issue a fine, bring it and we'll pay it." The process took until February, and I couldn't use my car for 25 days because I didn't have a license plate. They also didn't provide the four-season car floor mats they promised when I bought the car, claiming they were out of stock. They had said they would arrive within a week or two when I bought the car. Despite all the problems, they showed no remorse whatsoever. So, anyone considering buying a car from them should be cautious, as they will encounter people who don't keep their word and don't do their job properly.

Brandon bainger★★★★★7 months ago

I’ve had a fantastic experience with Ciocca Ram in Flemington, New Jersey, since I bought my truck. They’ve been incredibly helpful, honest, and dedicated to working with me to get me the truck I wanted. I was able to drive off the lot with my certified pre-owned 21 Ram 2500 Tradesman the very next day! Everyone I’ve interacted with has been so helpful and respectful throughout the entire process, from the moment I walked in to the day I left with the truck I wanted. Thank you all at Ciocca Ram in Flemington for making it happen for me back in April 2025! A special thank you to Olivia Kotula for guiding me through the entire buying process. This was my first time purchasing a new vehicle, and she went above and beyond to ensure I left with the truck I wanted and the financing I had available. Thank you again for all your help and for running the show at Ciocca Ram!

Diana Martinelli★★★★★4 months ago

Love Ciocca! This is the second time we have purchased a car from Ciocca Automotive. Both times we have received excellent, personal customer service with great integrity to finalize our purchase, making sure we were happy, knowledgeable, and driving off with everything we need! Great customer service is hard to find these days-Our experience was exceptional! We will be back!

Pietro Chirco★★★★★4 months ago

Great customer service , they took their time to explain and answer any questions we had . Josh was helping us throughout the process and from initial call to the last ‘wave’, when we left with our brand new Ram Tungsten, we felt that he was genuinely trying to make the experience enjoyable for us.. We are very happy with our purchase.

Heather★★★★★a month ago

Fantastic experience from start to finish. Everyone for Jeep service was friendly and knowledgeable. I was nervous due to an experience with another dealership and was pleasantly surprised. I will continue to come back. The courtesy shuttle i was blown away by and Pam is absolutely fantastic. If you have had a negative experience with another dealer go out of your way to make it to Ciocca in Flemington. They are top notch!